Email Notifications - Students

By default, you will receive email notifications to your University email account.

Checking your Email Address in Quercus

To ensure you receive email notifications, follow the steps below to check your email address in Quercus.

  1. Click on Account
  2. Click on Settings
  3. Under Ways to Contact in the top right of the screen, ensure your email address is correct. 

Screenshot of the settings screen under profile. Ways to Contact is highlighted.

 

Checking your Email Address in Acorn

If your email address is incorrect in Quercus, you will need to change it on your ACORN (formerly known as ROSI) profile. 

  1. Visit the ACORN site and login with your UTORid and password
  2. Go to Profile and Settings
  3. Click on Display and Update email addresses
  4. On the next page, click on the pencil icon
  5. Type in your email address, and confirm it by typing it in again
  6. Click the Save button

Note: It may take 24-48 hours for the new email address that you entered in ACORN to be updated in Quercus. If this issue persists, please go to the Office of the Registrar to ask for their help to update your email address. 

Setting Account Notifications

Users can specify notification settings at both the Account and Course level.

Account Notification Settings

You can customize your Quercus account email notifications by selecting Account from your Global Menu, and then selecting Notifications. In the drop-down menu select Account.

Screenshot of the notifications screen under profile, with the focus on the drop-down menu showing "Account".

Quercus allows you to set different options for different events in the system. Click on the icon under the Email column to set the notification frequency for each event. You have the following options:

  • Notify Immediately
  • Daily Summary
  • Weekly Summary
  • Notifications Off

Screenshot of the options available for notifications on due dates.

Course Notification Settings

You can also customize your Quercus account email notifications by course. Note that these settings will supersede setting set at the Account level. From the drop down menu, select the course for which you want to set unique notification settings.

Screenshot of the drop-down menu listing courses the user can set notification settings for.

Similarly to the Account Notifications, you can set notifications for different events, as well as the frequency of your email notifications.

 

Notification Settings for Canvas Mobile Applications

If you have the Canvas Instructor and/or Student Apps installed, you will also have the option to set push notifications for your mobile device(s). These settings will appear in a second column, under the heading Push Notification. The options for push notifications are more limited. To turn them on, click on the bell icon - this will set a notification to go out right away. To turn them off, click again on the bell icon and select Notifications off. A circle with a line through it indicates push notifications are unsupported for that part of Quercus.

Screenshot of push notification settings, with the timing options and no options available sections highlighted.

 

Notes:

  • You can turn off your email notifications, even though it is not recommended. 
  • By default, you will:
    • receive an email notification when you receive an Inbox message in Quercus.
    • not receive an email notification when you send an Inbox message. To enable this email notification, go to Account from the Global Navigation Menu, and then on Notifications. On the Notifications Preferences page you can click on the checkmark next to "Conversations Created by Me" to be notified right away when you create an Inbox message.
  • Caution: "Forwarding UTORmail accounts to Gmail, Yahoo! and Hotmail tends to be unreliable – you should avoid forwarding to these services. Mail delivery to these accounts can often be delayed by several days or not be delivered at all." - Forwarding Email from UTORmail.

 

Additional Resources