Volunteer in the Library

About UTM Library Ambassador Program

The UTM Library Ambassadors foster a healthy and vibrant community within the UTM Library. Our goal is to enhance the UTM academic experience by promoting mindfulness, relieving stress, encouraging creativity and peer-to-peer learning, as well as generating positive social relationships. Our events are run by students and for students, planning the drop-in de-stress events and creating educational opportunities to maximize students' experience in the Library. Here are just some of the events you will be involved in:

  • Orientation Week
  • Promote Library Services
  • Library De-stress Week
  • Library Tours 
  • Develop and Host events

See us in action on Instagram: utmlibraryambassadors or on Facebook: fb.com/UTMLibraryAmbassadors

You can also read our FAQ, it might answer some of your questions.

Sign up for our mailing list, we will notify you when we are accepting new volunteers. 


  • In good academic standing
  • Strong interpersonal skills
  • Excellent time management and organizational skills
  • Strong written and oral communication
  • Basic knowledge of Microsoft Office

Overview of duties and responsibilities:

  • Represent the Library Ambassador Program in a professional and friendly manner
  • Attend weekly meetings
  • Host and facilitate de-stress events
  • Engage with participants
  • Lead Library tours
  • Participate in outreach activities


  • Acquire a variety of hard and soft skills
  • Expand your network, meet new friends
  • 60 Hour Completion: A reference plus get Volunteer Recognition from CCR
  • 85 Hour Completion: A reference, get Volunteer Recognition from CCR and receive a Chief Librarian Student Involvement Award.

Still not sure? Check out some of the comments from our volunteers:

Library Ambassador Photo


πŸ‘ The library Ambassador Program is truly amazing! I learned so many valuable skills I will take with me beyond my undergraduate and into the new world. For instance, I learned leadership skills, communication skill, interpersonal skills, collaboration skills, and problem solving skills. It also presented so many new and unique opportunities for me that I would not have gotten elsewhere, for instance, hosting de-stress events with cool crafting, that we as ambassadors had to organize and host, and also, how we give tours on all four floors of the library! Overall, the program was an experience that was genuinely worth itβ€” from building new skills, such as how to do good Photoshop design, to how to conduct interviews, to going to Game Expo events, every event taught me something new, and it is an experience I will always treasure. Alongside all of these amazing experiences, are ones that allows me to make new friends and connections that I will cherish beyond the program, through tight-knit meetings each week, and working alongside one another to host and work through events! - Darsimran Kahlon 
Library Ambassador Photo πŸ‘ The Library Ambassador Program is my first engagement on campus, and I am so glad it is! I have learned so much through this program, and through our coordinator, Donna's, encouragement I have improve my skills and ventured outside my comfort zone! Things like tabling at Fall Campus Day seemed very intimidating at first, but now I really enjoy engaging with people and offering help where I can. Giving tours to prospective students and hosting de-stress events with my teammates helped improve my communication and organizations skills - and it was a lot of fun! I learned how to use Photoshop software and how to prepare for AND lead an interview, which is just very valuable knowledge. Overall, my experience as an ambassador has been incredible and I look forward to coming back! - Roseleen Kohli
Photo of Library Ambassador πŸ‘ The Library Ambassador program is truly awesome. Not only do you get to enhance the student experience at UTM, but you get to build upon your communication, interpersonal, leadership, and collaboration skills! This program gave me the chance to explore new abilities as well, such as planning and hosting events, Photoshop design, conducting interviews, and working with a close-knit team (weekly meetings were always fun). I especially enjoyed any chance to talk to future students and share my experiences with them at events like Fall Campus Day or during library tours. You also get to meet new people and make new friends and connections! Overall, it was and will continue to be a positive and rewarding experience for me during my time at UTM. - Madison Mickalakos
Photo of Library Ambassador πŸ‘ As a first year, the library ambassador program was a great way for me to learn more about campus resources and meet new people. I got to perform my hobbies and share them with other students through hosting de-stress events and building up my interpersonal skills through tabling on-campus events. I really enjoyed the Photoshop workshops, especially when I got to make my own animation. For anyone looking to get involved on campus, this is a program I'd recommend. - Julia Payumo
Monquie Ambassador πŸ‘ As a library ambassador, I had the opportunity to be a part of a program that strives to connect UTM students to library resources, as well as foster a sense of community through interactive, de-stress based activities. From library tours to hosting therapy dog events, this program was filled with various opportunities where I could display my creativity and leadership. Through this experience, I also collaborated with my fellow library ambassadors to plan de-stress events, as well as learned how to use Photoshop to edit photos. Through this program, I have further developed key skills which I can apply in my future endeavors. Volunteering as a library ambassador was truly amazing and has positively impacted my university experience here at UTM! - Monique Munroe
Marjaan Ambassador πŸ‘ From applying in my first year to finally joining in my last, the library ambassador program has been my favourite escape from the stress of assignments to hosting fun de-stressors at the library. I gained more knowledge on photography, interacted with students from all years and even got the opportunity to plan and host my own events. Being a library ambassador allowed me to go beyond my love for the library and genuinely have a community with which I can learn and develop; the conversations and friendships you make along the way are a gem on their own. - Marjaan Mashhood
Mia Ambassador πŸ‘ Being a library ambassador has been such a fantastic experience. This program allowed me to be a part of something bigger than whatever I was learning in classrooms. I got the chance to have fun and work with an amazing team, all while developing various skills in areas such as event planning, Photoshop, and leadership. As a library ambassador, I was able to help more students connect with the library’s resources and community. The program commits to encouraging mindfulness and creativity, and it helped me step out of my comfort zone. I’m really glad to have been a part of it! - Mia Romano
Maymona Ambassador πŸ‘ I got to meet really great people to work with and our weekly meetings were a nice constant to look forward to. I had terrific conversations during our outreach events that were the genesis of great friendships. I loved learning new skills like how to interview and conduct tours. My own stressors were mediated by comforting therapy dogs and having a creative outlet for the various activities we organized. Overall, I'm grateful to have been part of an enriching program. - Maymoona Khatib
Roman Ambassador πŸ‘ As a UTM Library Ambassador, I was given the opportunity to represent a UofT library and gain a unique CCR helping students in the university community. My commitment to this experience reinforced my ability to cooperate with a team, allowed me to demonstrate responsibility, and has provided a medium for self-growth. I especially enjoyed the time spent learning Adobe Photoshop to create/edit a few of the computer desktop backgrounds - Roman Potjewyd
Oliver Ambassador πŸ‘ This program uses the Library as a platform to help you be more prepared in your future career. My presentation skills are greatly improved through library events. Then we practice using Photoshop to edit photos, which is something I always wanted to learn but never had the chance to get right into it. More importantly, you are assigned to a group organized by a senior library ambassador. I have the honour to know people in my group and become friends with them. This group is where we will share our stories, practice our skills to be prepared for upcoming events, work as a team, and support each other to finish our jobs. You will experience and appreciate the friendship and teamwork from this program. This is a really unique program, and I highly recommend you apply for it. You can do what you do best here. You can meet different people, interacting with this community, and become best friends with some of them. You will find yourself in a closed family that has a lot of amazing people in it. And together, we will radiate awesomeness! - Oliver Ma
Leonie Ambassador πŸ‘ One of the best decisions I ever made was joining the Library Ambassador Program. I gained Photoshop, Illustrator, event planning and advertising skills. Hosting our different events have always been fun and the highlight of my weeks. Along with gaining new skills, I met many new people that made this experience fun and exciting. - Leonie Ramkaran
Jimmy Ambassador πŸ‘ You cannot reject this program if you are crazy about de-stress events, enjoy creative design, and your love for the UTM Library! I was so surprised that our library cared so much about students. This program helps you develop your skills, even though you know nothing about design, it provides you tutorials to learn Photoshop, Illustrator and also DSLR camera skills. Our team leaders and program leader are all happy to talk and help everyone. If you love sharing and expressing your ideas, the Library Ambassador Program is your place.   - Jimmy Zhuang
Catherine Ambassador πŸ‘ In joining the UTM Library Ambassadors Program, I was looking for CCR that would help me grow as an individual and help me invest in useful, applicable skills. I feel that, over the past year, it has been so much more than that. I've become friends with students from a wide array of backgrounds, in different disciplines, and in different years, and we managed to find each other’s strengths to better the group and each other. - Catherine Zuchelkowski
Christina Ambassador πŸ‘ Joining the Library Ambassadors Program was a super fun and unique experience. In addition to learning new things such as Photoshop and Illustrator, I also got to make many new friends. Overall this was an enjoyable and de-stressing experience! - Christina Poon
Faiza Ambassador πŸ‘ These two years with the UTM Library Ambassadors have been the most enjoyable and memorable experience. As a CCIT major, I had the opportunity to practice and further develop the Photoshop and Illustrator skills I learned in my courses. In addition, I was able to meet people from different disciplines. The Library Ambassador program has also provided me with valuable transferable skills that I can use further in my career. - Faiza Ahmed
Keza Ambassador πŸ‘ Being a library ambassador was an experience that I will never forget. Through the Library Ambassador program, I was able to take part in as well as lead multiple events which helped me to not only improve my teamwork and organization skills but also taught me how other skills like how to use photoshop. Moreover, this program gave me the opportunity to interact and befriend people that I would have never gotten to know otherwise. While exhausting at times the opportunity to take part in this program was one that I will forever be grateful for. - Keza Motlana
Ashdeep Ambassador πŸ‘ Being a part of the UTM Library Ambassador Program has definitely been one of the highlights of my university experience. The many opportunities that I have gotten to develop and learn important skills such as leadership, outreach, graphic design and event planning and marketing, would help me in my future beyond this program. As well getting an opportunity to organize and host de-stress events for students has allowed me to de-stress as well while having fun and feeling like I am making an impact in the university community and helping students. Out of all my volunteer experiences in university this is the one that I always look forward to engaging in, and being a part of, thus making it an overall extremely fun and rewarding experience. - Arshdeep Khurana

If you have any other questions please do not hesitate to email Donna Liu (donna.liu@utoronto.ca).